These plugins are developed and maintained by the official team. They are designed for stability and compatibility with the latest stable releases (currently v1.18.x and v1.17.x ). Authentication & Directory Services:
: Allows staff and clients to authenticate against an AD or LDAP server.
Enforces strict password expiration dates, strength requirements, and reset rules for agents. osticket plugins list
Utilizes APIs like Twilio to text customers their ticket numbers and send instant status updates. User Interface and Customer Experience
Shifts file storage to AWS S3 buckets. It reduces server hard drive usage and simplifies backup management. These plugins are developed and maintained by the
This comprehensive covers the best official and community-driven options to optimize your workflow in 2024 and beyond. 1. Essential Official Core Plugins
Useful for reporting, archiving, and analyzing support trends outside of osTicket . 4. Customization & Functionality Add-ons Custom Lists & Forms It reduces server hard drive usage and simplifies
A highly popular, premium, fully responsive third-party theme that modernizes both the client portal and the agent backend.